Welcome to Raspberry Hills (operating at raspberryhill.com.co). These Terms & Conditions (“Terms”) govern your use of our website and services. By visiting our site, placing an order, or interacting with our content, you agree to these Terms in full.

1. Eligibility & Acceptance

You must be at least 18 years old to make purchases. By using our site, you affirm that you meet this requirement.

2. Products, Pricing & Orders

  • All product descriptions, images, prices, and availability are provided in good faith but may be susceptible to human or technical error.
  • We reserve the right to correct any inaccurate pricing or product information at any time before order confirmation.
  • Orders are considered offers subject to acceptance by Raspberry Hills.

3. Payment Terms

  • Payments must be made in full using the accepted payment methods displayed at checkout.
  • We reserve the right to reject or cancel any order at our discretion, including insufficient stock or suspected fraud.

4. Shipping & Delivery

  • We aim to ship orders promptly after confirmation.
  • Delivery times vary by shipping method and destination. We’re not liable for delays resulting from customs, natural events, or carrier issues.
  • Shipping costs and delivery estimates are provided during checkout.

5. Returns & Exchanges

  • Returns must be initiated within [14 days] of receipt and items must be unused, with original tags and packaging intact.
  • Refer to our Returns Policy for full instructions and eligibility criteria.
  • Refunds are issued to your original payment method after inspection and confirmation.

6. Intellectual Property Rights

  • All elements of this website—logos, graphics, text, design—are the exclusive property of Raspberry Hills and protected by intellectual property laws.
  • No use, reproduction, or distribution is allowed without express written consent.

7. User Conduct

  • You agree not to misuse the site, introduce malware, attempt unauthorized access, or infringe on others’ rights.
  • You also agree to provide accurate information when creating an account or placing an order.

8. Limitation of Liability

  • To the maximum extent permitted by law, Raspberry Hills will not be liable for indirect, incidental, special, or consequential damages arising from use of the site, products, or services.
  • Our total liability is limited to the purchase price of the product(s) in question.

9. Disclaimer of Warranties

  • Products are offered “as is” without warranties of any kind, express or implied, unless otherwise stated.

10. Changes to These Terms

  • We may update these Terms periodically. Each version will be dated.
  • Continued use of the site after changes signifies acceptance.

11. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of [Colombia].
  • Any disputes will be resolved in Colombian courts unless otherwise required by mandating laws.

12. Privacy & Data Protection

  • Your personal data is handled in accordance with our Privacy Policy.
  • We comply with applicable data protection laws in the regions we operate.

Contact Information
If you have any questions or need assistance, contact us via:
📧 support@raspberryhill.com.co (or the email listed under “Contact Us” on the site)