At raspberryhill.com.co we are committed to providing you with the best shopping experience. Below are the details regarding our shipping policy:
Processing Time
All orders are processed within 2-3 business days after receiving your order confirmation email. Orders are not processed or shipped on weekends or holidays.
Shipping Time
Once your order has been processed, it will be shipped within 12-15 business days. Delivery times may vary depending on the shipping destination, and we do not guarantee delivery times, as they are subject to delays due to factors outside of our control (e.g., carrier delays, customs processing).
Shipping Costs
Shipping costs are calculated at checkout based on the shipping method chosen and the delivery address. raspberryhill.com.co offers several shipping options for you to choose from, and the shipping cost will be displayed during the checkout process.
Shipping Method
We use a variety of trusted carriers to ship your orders. These include, but are not limited to, [Carrier Names: e.g., USPS, UPS, FedEx, DHL, etc.].
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order through the tracking link provided in the email. Please note that it may take up to 24 hours for the tracking information to appear in the carrier’s system.
International Shipping
We offer international shipping to most countries. Customs duties and taxes may be applied by the destination country upon arrival. These fees are the responsibility of the customer and are not included in the shipping cost.
Shipping Address
Please ensure that the shipping address provided is correct and complete. We are not responsible for any delivery issues resulting from incorrect or incomplete address information.
Lost or Damaged Packages
If your package is lost or damaged during shipping, please contact us immediately at Conatct@raspberryhill.com.co. We will assist you in filing a claim with the carrier if applicable, but we are not responsible for lost or damaged items once they have been shipped.
Shipping Delays
We strive to meet our delivery timeframes, but sometimes delays are beyond our control. During peak seasons or due to unforeseen events, shipping times may be extended. We appreciate your patience and understanding in such cases.
If you have any questions or concerns about your order or shipping details, please don’t hesitate to contact us at Conatctraspberryhill.com.co.